Frequently Asked Questions
Can you print jobs that are different than the standard formats that you offer?
Yes, ABCO can print many sizes. Contact us to find out if we can print the size you need.
Is there an extra charge for bleeds?
Bleed requirements may impact the overall price based on the final size required. Some sizes with bleeds require a slightly larger sheet size in order to accommodate the bleed.
What kind of paper will my job be printed on?
ABCO can print on a wide range of paper, materials, and other substrates. Contact us to discuss your needs.
How well will my job match what I see on my monitor?
Using your monitor to judge color is not advised unless your monitor is calibrated properly. ABCO will produce a hard copy proof to ensure the color meets your expectations.
Will you match a sample I print out on my own printer, or a previously printed sample?
ABCO can work to match your sample if desired or provide a printed proof for approval.
How do I place an order and have my graphic designer upload my files separately?
Files may be uploaded utilizing ABCO’s WeTransfer site.
How long does it take for me to get the proof of my job?
In most cases proofs are turned around within 24 hours. Some proofs may take longer depending on the complexity of the files and finishing required.
Will I always receive exactly the quantity I order?
ABCO will ship the exact count ordered unless you agree to accept overs.
What if I want to change something on my order after I've placed it or approved the proof?
Please contact your customer service representative if you have a change to your order after it has been submitted.
How do I view my proof?
You will either be provided a hard copy proof or you will receive an email with a link to a digital proof for viewing and approval.